Blog

[UPDATED] Problems with MooTools

Friday at 4:18pm Eastern Time — The issue has been resolved. You may need to clear your browser cache. If you have any further issues, please email our support team – help@addthis.com.  We apologize for the inconvenience this may have caused.

Friday at 3:45pm Eastern Time — We’ve received a number of reports from our customers about recent issues with in compatibilities between AddThis and the MooTools framework.

We’re actively investigating this issue right now.  We’ll post updates, as we have them.

If you’d like to implement a short term fix, here are the instructions.

We apologize for the inconvenience and appreciate your patience as we work to get this resolved.

  • Thank you so much..

  • Hi Mark, sorry to hear you’re having problems. Can you please email our support team directly with these details at help@addthis.com? They’ll be able to take a closer look at your site for you and assist. Thanks!