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List Building Tool Users: Be Sure to Regularly Download Your Contacts!

If you are using our List Building tool to help capture your visitors’ email addresses, it is a good practice to regularly download the CSV file associated with the tool. For example, if you’re sending out marketing emails every week, you should be downloading your list just as often to make sure you are including your fresh sign-ups on the latest send.

Starting May 15, to ensure that publishers are keeping their lists up-to-date, your lists will need to be downloaded at least every 6 months. AddThis will no longer be storing your email lists indefinitely.

To download your lists, go to the Email Lists tab of your tools page in the AddThis Dashboard (seen below).

If you have any questions regarding these changes, please reach out to our dedicated support team. One of our awesome customer experience managers will respond back to you within 24 hours.